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Healthcare

Patient Portal Modernisation

Re-platforming a clinician-facing portal used by 1,400 staff, without a single day of downtime.

PATIENT PORTAL MODERNISAT…

The existing portal was fragile, expensive to change and structurally incapable of meeting new accessibility requirements. A big-bang rewrite was ruled out on day one.

The approach

We strangler-figged the system: a new API layer in front of the legacy database, feature by feature migration, and a shadow-run period where both systems were compared before traffic moved.

Outcomes
  • Zero downtime across the migration
  • WCAG 2.2 AA conformance achieved
  • Feature lead time cut from weeks to days